Mavcom: 381 complaints lodged against airlines industry in H1 2020 | Malay Mail

Mavcom said the report also indicated that 57.8 per cent of the complaints received from January 1-June 30, 2020 resulted in airlines producing a resolution that was more equitable or satisfactory to the consumer than what was initially provided. — Picture by Shafwan Zaidon

It had also received 2,340 Covid-19-related requests from consumers, of which 2,146 were request for refunds and 194 were for changes of flight dates. Mavcom said the report also indicated that 57.8 per cent of the complaints received from January 1-June 30, 2020 resulted in airlines producing a resolution that was more equitable or satisfactory to the consumer than what was initially provided.

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381 complaints lodged against airline industry, says Mavcom | The Malaysian InsightMAS has highest number of reports per million passengers, followed by Malindo and AirAsia X.
مصدر: msianinsight - 🏆 8. / 63 اقرأ أكثر »

381 complaints lodged against airlines industry in 1H’20: MavcomKUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) received 384 complaints from Jan 1- June 30, 2020 (H1 2020), of which 381 were against the ai...
مصدر: theSundaily - 🏆 25. / 51 اقرأ أكثر »

381 complaints lodged against airline industry, says Mavcom | The Malaysian InsightMAS has highest number of reports per million passengers, followed by Malindo and AirAsia X.
مصدر: msianinsight - 🏆 8. / 63 اقرأ أكثر »

381 complaints lodged against airlines industry in 1H’20: MavcomKUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) received 384 complaints from Jan 1- June 30, 2020 (H1 2020), of which 381 were against the ai...
مصدر: theSundaily - 🏆 25. / 51 اقرأ أكثر »