Restaurants are in a dilemma as to whether to continue using delivery platforms as the commission charged by them is too high to make operating sustainable. – The Malaysian Insight file pic, July 14, 2021.
THE commission charged by major food delivery platforms is “exorbitant” and eats into the profits of food and beverage businesses, industry operators said today. This in turn puts restaurants in a dilemma as to whether they should continue using these delivery services when already faced with a drop in business due to the ban on dine-ins under the lockdown, a spokesperson for the F&B industry, Jeremy Lim, said in a virtual press conference today.
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