The imperative to “digitally transform” might be understood by boards and leadership teams — but that’s not enough to guarantee an initiative’s success.
Patrick Forth, managing director of Boston Consulting Group and senior partner in Sydney, says repeated surveys in recent years of business looking at digital transformation projects have found fewer than one in three delivers on its objectives. “And then the other 30 per cent tend to be in the woe zone. They have very little impact. The change didn’t get configured for success or several key factors weren’t in place.”Patrick Forth, Boston Consulting Group, estimated at well over $100 billion by Gartner, though Forth says there are some key red flags that make a business more likely to struggle.“It’s very easy to say, in four years’ time, our business could look like this.
For service providers that alignment between strategy and technology implementation is also critical if there is to be a meaningful result from an initiative.Paulo da Silva is vice-president of strategic alliance and channels at Automation Anywhere, which delivers robotic process automation,The company has deployed more than 1.
“People and particularly Millennials are looking to work with an organisation that delivers some sort of purpose. So if you look at exit interviews, folks talk about work-life balance, and they talk about having to do really mundane tasks.
I think of the thousands of projects underway right now and think 70 failing isn’t too bad
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