The company said the problem only affected customers who topped up their meters between midnight on 30 August and 13:23 BST on 31 August.
"There was nothing the girl could do. She just said she would pass on their details from Power NI and they would be in contact," Eileen explained.
لقد قمنا بتلخيص هذا الخبر حتى تتمكن من قراءته بسرعة. إذا كنت مهتمًا بالأخبار، يمكنك قراءة النص الكامل هنا. اقرأ أكثر: