Car owners who could be owed thousands face delay over finance probe

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Cost Of Living,Motoring

The Financial Conduct Authority (FCA) is giving finance companies more time to respond to customer complaints

The UK's financial watchdog has announced an extension to its investigation into potential overcharging on car loans.

It is thought that thousands of motorists may have been overcharged for car loans through discretionary commission arrangements, which allow brokers to hike interest rates to earn higher commissions. The controversial selling practice was was banned in 2021.READ MORE: Martin Lewis slams decision to end universal DWP winter fuel payments

However, due to delays in obtaining the necessary data, the FCA has announced it will not be able to provide an update on the review by the end of September as initially expected. The FCA said the extension would give it enough time to potentially set up an alternative way of dealing with complaints relating to discretionary commission arrangements, such as consumer redress scheme. The FCA stated that this is "more likely than when we started our review".

 

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