KOTA KINABALU: The Malaysian Tourism Federation is calling for immediate and comprehensive reforms to the Tourism Industry Act 1992 to maintain Malaysia’s tourism industry’s competitiveness and relevance.) said that without the reforms, the sector risked falling behind as local businesses struggled to adapt to new trends, technological changes and shifting consumer demands.
A key issue raised by Tan is the lack of regulation surrounding short-term rental providers and e-hailing services. “Instead of stifling growth, the tourism ministry should encourage mergers and collaborations among smaller agencies to help them compete in a challenging market.” Tan also addressed concerns raised in Parliament, including the requirement for all tour buses to have a licensed guide, which he believes burdens small operators.
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