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What made the Robinhood app crash? Record trading as the market soared and tanked

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The founders of Robinhood, the free stock-trading app, explain what caused two outages within 24 hours during one of the stock markets' wildest swings.

People were unable to access the free stock-trading app Monday, when the Dow logged its biggest point gain in history. Again, on Tuesday, the app crashed for a brief time -- after Robinhood said it had fixed the issue. The app appears to be working on Wednesday, in what could be another big day for Wall Street.

Read More"We take our responsibility to you and your money seriously," the pair wrote."We recognize that many of you have questions, and we are working to respond to them as quickly as possible."The past two days have been disastrous for the startup, which is valued at $9 billion. The outages left users seething and some are threatening Robinhood with a class-action lawsuit. Robinhood has around 10 million users.

 

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