Travellers must have their rights protected, Which? tell companies refusing refunds during coronavirus outbreak

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Holidaymakers’ money must not be used as a ‘backdoor bailout’ for the travel industry, warns watchdog

by agreeing that companies can issue credit notes enabling the holidaymaker to book a new trip within two years instead of refunding them. Any customer who does not redeem the voucher can then claim the sum in cash.Download now

 

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They shouldn't even travel. But if they are returning home the its fine

Who tells companies? Which? Those who refuse refunds Yes So, who tells them? No, Which? The companies refusing refunds What? What's telling them? Which? is telling them I'm asking you

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