Ryan Serhant on how he manages the top team in NYC - Business Insider

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A Manhattan-based broker breaks down how he's running the city's top sales team from his living room

, Serhant oversees more than 60 people. Business Insider caught up with him to find out how he's pivoted his leadership strategies during the coronavirus pandemic while working from home. "I touch base with everybody almost every day, whether it's by phone call, by email, or by text message," Serhant said. "I let everybody know that I'm here every day."

Every Monday at 10 a.m., his team has a meeting via Zoom, mimicking the weekly in-person meetings they had before the pandemic. "But I also make sure to ask them what they did for fun over the weekend and how they're handling quarantine," he said. Serhant told Business Insider that he's asked everyone on his team to pick one thing that they can pursue during this time that they otherwise wouldn't be able to because of their busy schedules.

"If you look at history, it's pretty amazing to see the things that have come out of really, really scary times," he said.Sticking to a routine and staying productive is a crucial element to the team's success during this time, Serhant explained.

 

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