Vilhelm Bjermeland, founder and chief operating officer of IT and business consulting company Symprio, said that it’s time for more companies to future-proof their business with hyper-automation.
Bjermeland says organisations are now shifting repetitive tasks to a virtual workforce as part of a strategic push in their business continuity plan. — Handout“RPA works by handling processes on a computer just like how a human would, for example, open or close apps, retrieve data or perform Excel operations.
More organisations are also quickly shifting repetitive tasks to a virtual workforce as part of a strategic push in their business continuity plan, Bjermeland added, saying there is a need for companies to reduce reliance on manual processes. Bjermeland said the biggest challenge for companies in Malaysia is the lack of understanding on how to implement the various technologies needed for hyper-automation.