Everything the tourism and hospitality industry needs to know about relaxed lockdown level 3

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Travel between provinces is still not permitted for recreational purposes.

After being unable to do so for three months, many South African hospitality and tourism outlets have reopened.

Menus must be sanitised after each guest has used it. Face masks must be worn at all times, with the exception of eating and drinking.Although traditional buffet meals are prohibited, services similar to buffet-style services may be handled by food service employees only from behind Perspex or similar protective shields.

Only essential items such as salt and pepper should remain on tables and must be sanitised before and after use. This includes turndown services and the provision of more soft pillows, throws and blankets than are absolutely necessary per person. Items such as sewing kits, vanity kits, shoe-cleaning kits, irons and magazines will be made available to guests upon request only. However, sanitisers must be made available in all rooms.Hotel guides that are usually given to subsequent customers must be replaced with electronic or disposable versions.

The contents of housekeeping trolleys must be reduced as much as possible and remaining contents must be wiped regularly and deep cleaned at the end of each day.

 

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