A company turns millions in profits bringing call-center jobs to Black communities

  • 📰 NBCNews
  • ⏱ Reading Time:
  • 44 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 21%
  • Publisher: 86%

Sverige Nyheter Nyheter

Sverige Senaste nytt,Sverige Rubriker

A company turns millions in profits by bringing call-center jobs to Black communities. (1/6) NBCNewsThreads

The model is the same in Dallas and Charlotte, North Carolina, where Wilson recently employed 250 workers in an underserved community, with plans for more hires. Next up are Baltimore and Detroit, he said. Five other cities will be added over time, with the goal of 1,000 jobs created per city for those living in underserved communities.

Hawk began working with Wilson as a customer service representative with RYLA after graduating from Morehouse College in 2001. He worked his way up to an executive level, a fact that Hawk said makes their model special for employees. Blackmon, now a quality manager at the Atlanta-area location, said she has been impressed with an office culture that encourages a family feel, even as they have been working remotely through the pandemic.

Parker started out as a call center representative and in 11 months was promoted to service delivery manager. “My job search had been unrewarding,” he said. “But Chime has allowed me upward mobility, which I wanted. And I don’t have to manage who I am on the job the way you have to do, as Blacks, on other jobs. One day I ended a phone conservation saying, ‘That’s dope.’ And no one said anything. That was so refreshing.

 

Tack för din kommentar. Din kommentar kommer att publiceras efter att ha granskats.

This is part of Trump

Good, bring the jobs back to this country

At least there in the same country, and actual people instead of recordings or forums online to get help 👍. About dam time

Systemic racism began on the east coast of the US in 1460s

Mark Wilson, president and CEO of Chime Solutions, plans to hire 10,000 workers in 10 economically hard-hit cities. The Black-owned company provides outsourcing services for small businesses and some Fortune 500 companies. (2/6)

Vi har sammanfattat den här nyheten så att du kan läsa den snabbt. Om du är intresserad av nyheterna kan du läsa hela texten här. Läs mer:

 /  🏆 10. in SE

Sverige Senaste nytt, Sverige Rubriker