Plea from restaurant industry to insurers: stop the nightmare before Christmas

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'If insurers pay out our claims now, we can rebuild the industry. They are now tested to show who they are ... It is not honourable to withhold our payments.'

Some restaurants on the popular Melville strip remain closed, 22 August 2020. Picture: Tracy Lee Stark

Anderson pointed out that while restaurants can do without insurers, insurers cannot do without customers and warned that this matter could damage the reputation of insurance companies. Only Outsurance has thus far paid out a claim for business interruption. Robert More, from More Family Collection echoed this, saying only his company’s lodges are open, while its hotels are still closed, which means that the company only operates at 40% capacity. He says he is hoping for more regional measures to contain the pandemic.

 

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