Sunday, 07 Feb 2021 07:00 AM MYTMembers of the public are seen at Terminal Bersepadu Selatan in Kuala Lumpur after the government announced the reimplementation of the movement control order, January 12, 2021. — Picture by Shafwan Zaidonfor the Chinese New Year holidays next week only to find out that the government has decided to extend the movement control order until February 18?
“Within a few hours of the MCO’s extension being announced, calls flooded in to cancel their bookings, though the company still remains operational. Veriya said his company has made its policy clear to potential customers that passengers with high temperature during screening prior to boarding will be refused entry into the bus. He said he has to be strict to protect his staff and other passengers as contracting Covid-19 would damage his operations.
“I think many had already anticipated that the MCO would be extended when it was first announced on January 13. That is why many did not dare to make bookings for the festive period,” he said.“Unfortunately we cannot refund their tickets as it would drive us out of business, so we can only offer to change the date and time of their trips,” he said.