At Apex, businesses can outsource their inbound call handling, outbound campaigns, call recording, and call statistics in the most customer-centric way. The company is fully-equipped with call-monitoring capabilities that are secure and PCI-compliant. The company has announced that it has also invested in advanced information security protocols. These security protocols are designed to protect all of the confidential data.
“The days of the in-house marketing team have come and gone for many businesses,” says executive, “Our mission in Apex is providing an effective business process outsourcing solution, allowing businesses to reclaim valuable time while attracting prospects and customers who are increasingly relying solely on the internet to find vendors and services.”
Apex provides real assistants, with the majority having a Bachelor’s Degree or higher, along with apt communication and technical skills. From managing your schedules to appointments, email accounts, social media campaigns, documents, travel arrangements, and synchronization of affairs between team members and clients, the services that Apex can provide can be fully customizable to a business’ needs.
As of today, Apex is already handling the support needs of companies that operate globally. Their rich experience in the call center industry and dedication to enterprises’ needs and requirements have always triggered positive results in a call center industry. This is an industry where 75% of clients have had a previous bad experience with a vendor. Their team stays ahead of the curve by staying on top of industry trends.
Apex believes in out-of-the-box solutions to leverage human capital. We have managed to establish relationships with world-class organizations and successful global firms for more than two decades. Our roots are based on the fact that Apex began as a personal solutions company. We evolved into a full-service organization, which serves as a strategic partner for our clients throughout the talent management lifecycle.