Tan Kuang Hui is Crowe Singapore's Chief Executive and Managing Partner with over 25 years of experience in audit and financial consulting services. He is particularly well-versed in PRC business, accounting and tax matters, and for 19 years, has led the Singapore firm that comprises 10 partners and approximately 200 professionals.
In the wake of the COVID-19 pandemic, the level of urgency for businesses to examine the state of their digitalisation efforts and embrace technology has increased tremendously, as we have observed over the past year, with consumers moving exponentially toward online channels. Accordingly, the need to deliver a progressive and enhanced customer experience in the digital sphere - to meet them there - has become a key priority for businesses to address today.
With Singapore being such a multi-ethnic society , how does it impact the management and growth of a business? Embracing these differences also provides an opportunity to learn from a variety of viewpoints and talents, as a means of amalgamating possible strengths towards the collective growth in the capabilities of an organisation, with its people of diverse backgrounds at the heart of this endeavour.Technology is poised to remain front-centre, leading the way in business trends today.
One way in which businesses here can manage their cashflow, is to re-evaluate their commitment to office space. Along with high operational costs, rental costs can also further hurt a business' coffers. With several offices at present observing some reduced number of staff working from their premises, it may also be fiscally wise to consider an alternative arrangement like the use of co-working spaces, where possible.