By late August, I had almost doubled my modest investment in crypto on an exchange called Binance, while my eToro had lost about a hundred dollars during around the same amount of time.
They eventually wrote back and said they blocked my credit card because they found out my son also has access to the account and a father and a son cannot share an account. I was like, huh? Didn’t seem like that was a problem when I opened it. But they smugly reminded me that it is stated in their terms and conditions, so I was being punished for that.
After a couple of days of no reversals, I woke up one morning and checked my eToro portfolio where I could at least see my pending balance, and to my absolute horror, there was nothing left in there either. So much empty. It was totally wiped out. 0.00 balance. All my money gone and not a single word from eToro. I checked my credit card and PayPal and email and that was also empty – or in the case of my credit card, a lot of debt.
So that’s my experience and outcome in a nutshell. I really hate having to go public with things like this, but I only did so after I felt I had already exhausted all channels internally and also because I felt an obligation to warn new investors about the process and pitfalls. Because as I mentioned, while the money was eventually returned, it took two weeks and some social media pressure.
I've been with etoro for many years. Yes, they are strict on fiat withdrawal, but that's what you agreed on before joining. You can withdraw using $XRP, send it to your Etoro money app, and from there send it anywhere you want then exchange it to fiat. Stop being ignorant.