continuous dialogue between the regulator and its various licensees is central to finding lasting solutions to issues negatively impacting licensee’s compliance with extant regulations and challenging the growth of the telecoms industry.
The programme was also designed to identify areas for regulatory improvement, highlight areas where licensees are defaulting as well as address critical industry challenges undermining full accomplishment of the set objectives for consolidating the gains in the telecoms sector. The EVC also declared that, “we have consistently deployed stakeholder engagement tools like public enquiries, private investigations, written information requests, one-on-one discussions as we are having it now and diverse consumer engagement platforms.
“Through regular interactions with our licensees, the Commission is able to gain valuable insights to enhance our regulatory output and enabled us to drive excellence in consonance with the five pillars of our strategic vision for the industry as streamlined in the Commission’s Strategic Vision Plan , 2021-2025,” he said.
The NCC CEO also emphasised that the Commission will continue to roll out forward-thinking and all-inclusive regulatory initiatives to provide market opportunities for all its licensees. Additionally, Danbatta said NCC is also committed to constantly reviewing licensing framework as well as key regulatory instruments so as to refresh the Commission’s regulatory frameworks and ensure better service delivery for consumers and efficient attainment of other national interest objectives.
Also addressing the gathering, the Director, Licensing and Authorisation at NCC, Mohammed Babajika, said the forum was intended to foster a harmonious relationship with licensees, identify their challenges and provide feedback on licensees’ fulfilment of their licence obligations and to re-emphasise the role of licensees in ensuring good quality of service and quality of experience for the consumers.