Melbet became a laureate of the Nigeria betting company award “Redefining responsible betting”. The company was awarded in the Best Customer Service 2021 nomination. The event was held and organized with the support of the Oyo State Gaming Board.
The award ceremony took place at the Le Chateau event centre. The ceremony was opened by the Director-General of the Oyo State Gaming Board, who addressed the event participants with a welcoming speech, in which he emphasized the vital role of responsible betting companies in the formation of regional business.
The expert council of the award included representatives of the regional and city experts, heads of large enterprises, public organizations and the media. The main goals of the award were the development of the responsible betting principles, the identification of the company that is most successful with its reputation as a trusted bookmaker, the demonstration of the best personnel development programs, as well as the creation of conditions for enriching the experience of laureates.
The selection of the prize winners took place in two stages. The first stage is collecting feedback received daily from players and customers. The second stage is the assignment of marks by the members of the expert council.“We are very pleased to become laureates of such a significant award in the field of regional betting as a “Best Customer Service-2021”.
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