“Numerous Minnesota consumers have not received any test results from Defendants after submitting samples, let alone within the timeframes promised by Defendants,” the lawsuit states. “The reports are often deceptively riddled with inaccurate and false information.”
“Regrettably, due to our rapid growth and the unprecedented recent demand for testing, we haven't been able to meet all our commitments,” Siyaj said, adding that the company went from processing “8,000 [tests] per day nationwide, to a dramatic spike of more than 80,000 [tests] per day.” McNees said the family filled out an application for a test, but eventually decided to find a test elsewhere, leaving the testing site without handing over a single swab.
The person, whose name was redacted by the Attorney General’s office, wrote that back in Sept. 2021 they had visited the same North Howard Street testing site as the McNees family, and were put off by the way it was operating.