Hertz false arrests: Company yet to drop prosecution despite promise to do 'right' by customers

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Hertz CEO Stephen Scherr in early April 2022 had pledged to address the issue and drop cases, but legal representatives for the victims claim that no charges have been dropped in that time.

, saying he works with anyone who brings a claim against Hertz over the issue.

"In April, Hertz CEO Stephen Scherr went on national television and admitted that Hertz had customers wrongfully arrested," Malofiy wrote in a letter to Hertz obtained by FOX Business. "This contradicted years of emphatic denials by Hertz to the contrary. This means innocent customers were held at gunpoint in front of their families, arrested, jailed, and prosecuted." The lawyer took issue with Scherr’s attempt to label the false arrests as actions by "old Hertz.

"Despite his repeated promises, Scherr has not settled a single case and there are no ongoing settlement discussions," the letter added. "It is abundantly clear that he and "new" Hertz are in fact more of the same and his statements were nothing more than an attempt to stall and distract from Hertz’s hideous conduct.

"At the same time, we will protect and defend against false claims intended to cause our company harm," a Hertz spokesperson said. "The vast majority of the current legal claims involve renters who were many weeks or even months overdue returning vehicles and who stopped communicating with us well beyond the scheduled due date.

"They’re turning civil payment disputes at most into criminal matters by deleting rental extensions and backdating due dates to return the car when it’s actually valued or process payment or failure to process an extension, or simply they lost or misplaced inventory," Malifoy explained. "The difference is that you lost the misplaced inventory – that’s your fault."

 

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