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Taylor Swift ticket sales cancelled as Ticketmaster faces scrutiny - SABC News - Breaking news, special reports, world, business, sport coverage of all South African current events. Africa's news leader.

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Ticketmaster cancelled ticket sales for Friday for singer Taylor Swift’s US tour as fans complained about website crashes earlier in the week and a US senator raised questions about the company’s dominance.

Ticket presales for Swift's Eras tour in the United States -- her first tour in five years -- opened Tuesday.Ticket presales for Swift's Eras tour in the United States -- her first tour in five years -- opened Tuesday.

Fans who rushed to buy on the Ticketmaster website encountered long wait times and site outages, with many unable to obtain tickets. In a letter to Ticketmaster parent Live Nation Entertainment Inc, Senator Amy Klobuchar, chair of the Senate antitrust panel, voiced “serious concern about the state of competition in the ticketing industry and its harmful impact on consumers.”

Ticketmaster said in a statement on Thursday that it had anticipated heavy demand for tickets but that extreme interest, combined with bot attacks, led to “unprecedented traffic on our site” and inconvenience for some fans.

 

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