SINGAPORE - Some sellers on e-commerce platform Qoo10 have not been able to withdraw their earnings, as far back as a month ago, The Straits Times has learnt.
Founded in 2010, Qoo10 is run by South Korean e-tailer Giosis Group, in partnership with e-Bay. It offers a variety of products, with notable brands such as SK-II, Coach and Kate Spade. Mr Quek had written seven e-mails to Qoo10 for the money, and was initially given specific dates by which the money would be reflected in his bank account, explaining the delay as a “technical issue”.
Another seller, who wanted to be known only as Ms Shan, claimed she has almost $8,000 tied up in her Qoo10 wallet since Feb 28. “It is very frustrating to not receive funds for your items sold, when customers have already received it.”