Perhaps most notably, resources — capital, people, time — are always an issue. Resources are typically more constrained in mid-size companies than in a larger enterprise where digital transformation is often strategically managed by a dedicated department or team. On the other end of the spectrum, small businesses aren’t typically in a position to even need such platforms, so the resource challenge is unique to the middle market.
, over 90% of companies said they currently have a slight to significant digital skills gap. In the short-term, using implementation partners and consultants can help fill the void, but take time to think through the longer-term talent plan. With new technology comes the potential for new exposures.
In which areas of the business are we leaders in our industry? In which areas are we lagging behind our peers?