The commitments include those from major ticketing companies, such as Live Nation, that have faced criticism for the often-expensive hidden fees that are tacked on to the listing price for tickets. The hidden fees make consumers feel as though they are getting a good deal until right when they make the purchase.
“In total, the companies that are making new commitments today will improve the purchasing experience for tens of millions of customers annually,” the White House touted in a news release. “These commitments are in response to the President’s call to action on junk fees in his State of the Union.” SeatGeek is planning features to make it easier for its customers to shop using all-in pricing, according to the White House, which also noted that last December, housing rental company Airbnb introduced a new all-in price display tool that allows its U.S. customers to see the final price, including fees.
“They add up to hundreds of dollars a month. They make it harder for you to pay the bills or afford that family trip. I know how unfair it feels when a company overcharges you and gets away with it,” Biden said.Last year, the Consumer Financial Protection Bureau announced plans to crack down on hidden fees charged by banks and financial institutions.