Indiana Attorney General reprimands Muncie property management company after a year of complaints

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Indiana Attorney General’s office ordered Middletown Property Management, formerly known as BSU rentals, to reimburse certain tenants and have better practices moving forward.

MUNCIE— A Muncie property management company has been accused of misconduct for over a year. Now, the Attorney General’s office has reprimanded the office and ordered them to remediate issues with tenants who filed complaints with their office.

Brown says she paid over 500 dollars for a security deposit that says she has yet to get back from the company.According to the agreement the AG's office made with Middletown Property Management they must do the following to remediate the negligence claims. "The pictures that they posted online of the apartment that we were supposed to be getting was not anything like what we moved into," Caudill said. “It was dirty it was nasty I had to completely deep clean then entire apartment before we could move anything in."

She says she didn't know she could file a complaint with the Attorney Generals office. She hopes there will be some sort of resolution for tenants like her.

 

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