Five companies fined £590,000 over nuisance calls

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The fines are part of a wider crackdown to tackle rogue companies using pressure tactics to sell insurance for white goods.

The ICO has now issued £1.45 million in fines to 16 companies since October 2021

The latest five companies to be fined are SGS Home Protect Ltd, Cover Appliance Ltd, F12 Management Ltd, House Hold Appliance 247 Ltd and RHAP Ltd. In one case, the parents of Jonathan Young made payments totalling more than £2,000 to around a dozen companies after receiving marketing calls for insurance policies that they did not need.

“During one call, I believe my mother may have been coerced into making a payment using my father’s debit card while he was asleep. Andy Curry, head of ICO investigations, said: “We’ve heard harrowing stories of people being hounded with these nuisance calls, and feeling forced into handing over bank details for unwanted and unnecessary insurance.

 

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