The CEO of Georgia-based Aflac insurance spoke out Thursday on how the company has adjusted to health care and its costs in the wake of the coronavirus pandemic. Dan Amos told "The Claman Countdown" Thursday that the company has taken note of how people's health care habits and employment situations have changed and adjusted policies to match the new normal.
Without such a practice, people could be filling up doctor's offices and ERs, mixing in with those patients who actually need urgent care. "Our products are bought for people predominantly at the workplace. So almost all of our people are working and so they can afford it in many cases better than, say, other situations. So we're very careful in the way we approach the customers that need to own our type products," he said.
But the good news is it continues as those deductibles and copays go up. People want to fill those voids, and we fill the gap by doing that." Specifically regarding post-COVID, Amos said the average length of a hospital stay per patient continues to drop, which means policies must be adjusted to meet the needs of today's patients.
So if you've got indemnity policies that just pay every day you're in the hospital, they're not going to get as many benefits. So we've changed to do outpatient treatments and things of that nature, which make a big difference," he said. "We encourage people to go to the doctor and for that we help pay to cover that. So these are things that make it makes a difference.
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