The International Telecommunications Union, the United Nations’ agency in charge of the regulation of global telecoms operations, has raised the alarm that convergence, which is an outcome of technology evolution, is fast disrupting global telecoms operations, while eating deep into its core revenue stream.
ITU is bothered about the survivability of global telecoms operators in 2019, should the convergence persist, where Over the Top Technology players continue to ride on the platform of licensed traditional telecoms operators to provide free of charge services like WhatsApp, Skype, Yahoo messenger among others, to the same telecoms subscribers. ITU therefore called on telecoms operators, to consider alternative source of revenue streams to remain in business.
In his response Lewis said although telecommunications was formerly a self-contained industry with its own technology, rules of operation and innovation cycles, but that technology has evolved to extend from connecting homes and buildings to individuals and ‘things’, thereby exposing telecoms to technological, economic and commercial pressures from the outside, which leaves telcos having to react to different cultures and business practices.
He said the temptation for telcos was to venture into multiple adjacent markets, but they all come with their own ecosystem of suppliers and retail channels.
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