News Formal

Crash survivor urges bus company to be 'more humane' after demanding 30x fare payment

  • 📰 asiaonecom
  • ⏱ Reading Time:
  • 37 sec. here
  • 7 min. at publisher
  • 📊 Quality Score:
  • News: 35%
  • Publisher: 59%

News Nyheter

Bus Crash,Refund,Customer Service

A Star Qisna coach travelling from Kuala Lumpur to Singapore crashed on Sept 22, injuring the driver and four passengers. A passenger who contacted the company for a refund was met with anger and demands for triple the original fare paid for the car ride.

A Star Qisna coach travelling from Kuala Lumpur to Singapore crashed into a ditch in Johor on Sept 22 just before 4am.A Star Qisna coach travelling from Kuala Lumpur to Singapore crashed into a ditch in Johor on Sept 22 just before 4am. The driver and four passengers were injured.Stomp contributor Sandy, who was on the coach, said she was not badly hurt, but her body ached since the accident.

After the crash near Ayer Hitam, according to her, the Stomp contributor and another female passenger were driven by car to Johor Bahru.Since her coach trip was cut short because of the accident, the Stomp contributor contacted Star Qisna about a refund via WhatsApp. The company responded by asking how she managed to reach her destination. When the Stomp contributor said that she took a car, the company asked: "Did you ask the driver who paid the car fare? Company or free?"The company messaged back: "He billed us X 30 the fare you paid." The Stomp contributor had paid around $19 for the coach ticket.That was when the Stomp contributor realised the company had blocked her on WhatsApp.

 

Tack för din kommentar. Din kommentar kommer att publiceras efter att ha granskats.
Vi har sammanfattat den här nyheten så att du kan läsa den snabbt. Om du är intresserad av nyheterna kan du läsa hela texten här. Läs mer:

 /  🏆 10. in SE

Sverige Senaste nytt, Sverige Rubriker

Similar News:Du kan också läsa nyheter som liknar den här som vi har samlat in från andra nyhetskällor.

'They were even angry': Crash survivor of KL-Singapore coach urges bus company to be 'more humane'Imagine surviving an ordeal like this. A Star Qisna coach travelling from Kuala Lumpur to Singapore crashed into a ditch in Johor on Sept 22 just before 4am. The driver and four passengers were injured. Eleven passengers were trapped in the vehicle and the windshield had to be cut open to rescue them. Stomp contributor Sandy, who was on the...
Källa: asiaonecom - 🏆 10. / 59 Läs mer »