SAP BrandVoice: Experience Management Is Key To Transition Back To Business

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Experience management is key to transition back to business Sponsored by SAP

As I’ve discussed in the past, Experience Management is a criticalhow they are thinking and feeling,to an increasing flow of actionable insights. This human-connected adaptability will determine how effectively organizations navigate through these phases.

As you can see in the chart below, organizations will need a different approach to their XM efforts across the three phases in returning to the normal.As your organization begins its journey towards normalization, here are some things to keep in mind:. The three phases will occur in different ways and at different times across industries and markets. The way that people interact with the airline industry in the U.S.

 

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