PayPal CEO Dan Schulman on the key lesson Richard Branson taught him - Business Insider

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PayPal CEO Dan Schulman shares the lesson Richard Branson taught him about leading a company — and why he thinks more companies need to adopt it

While discussing this topic, Virgin Group founder and business magnate Richard Branson once told PayPal CEO Dan Schulman that the most important stakeholder of any company is its employees.PayPal CEO Dan Schulman says the key to PayPal's success in 2020 is in large part due to prior investments the company made in its employees wages and benefits.

The two had "a number of late-night conversations" on inequality and the role of a business leader, Schulman told Insider. It's during those conversations that Branson shared his key leadership philosophy: employees are the most important stakeholder in a company. "With happy employees, we can serve customers better, and when we serve customers better, regulators are happy, and if customers are happy and regulators are happy, then obviously shareholders over the medium term are happy as well," he said. : "My philosophy has always been, if you can put staff first, your customer second, and shareholders third, effectively, in the end, the shareholders do well, the customers do better, and your staff are happy.

While Schulman expected some employees to apply for the fund to weather unexpected life events, like a car accident, or an unforeseen surgery, he was surprised to see the number of employees who were asking for money simply to help pay their bills. In addition to heavy tech investments the company has made, Schulman said that the company's employee financial wellness program has set PayPal up for the success its seen in 2020.

 

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We can learn so much from the creators of these amazing brands. facts. 🇺🇸💯

Thanks for sharing.

These guys only learn from their rich friends .. never any lessons from the janitor, their secretaries, assistants or anyone below them. Somehow, I belong to a different generation all together. PayPal RichardBranson

nice

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