In the aftermath of post-tropical storm Fiona, the premier of Nova Scotia is calling on telecommunications companies to “step up,” saying that many residents are still without cell phone service or access to 911 days after the storm pummelled the province.
Nova Scotia was one of the provinces hit the hardest in the storm. Houston said in the statement that the province had anticipated the impact on their telecommunications ahead of time, and had contacted key partners, such as Bell, Eastlink, Rogers and Telus, to request that they send representatives so an emergency meeting to co-ordinate prior to the storm.
Bell added that their representative worked virtually while they were “making their own property safe,” and that they remained connected to up-to-date information. “Telus successfully co-ordinated NSEMO's requests, including relaying safety messages to the affected communities, prioritizing telecommunications restoration for critical health facilities and offering spare generators to support emergency response,” the statement said.
In an email to CTVNews.ca, Eastlink said their team has “been in constant communications with NS Power, EMO and other key partners since before the storm and consistently in its aftermath.” In a letter to Francois-Philippe Champagne, Minister of Innovation, Science and Industry, Houston explained that Nova Scotia Power, the Canadian Red Cross and the regional municipalities of Halifax and Cape Breton had been participating in media interviews and daily briefings to keep Nova Scotians updated through live radio broadcast, “one of the only ways to reach Nova Scotians with no cell or landline service.
Service is terrible in some areas even without a storm. I’ve been trying to get more bell cell tower coverage for my current area (west coast of NL). There’s too many areas across our province with little to no cell coverage. It’s a safety issue! More premiers need to speak up!
Rogers emailed me that they are giving 50gb of additional data on top of their plans for the month at no charge. To help people effected by the hurricane. Obviously if your phone is a paper weight that doesn't help. Hopefully service will be fixed soon.
They would rather fix the cell towers in Ukraine , no doubt.
What’s the difference between a power company and a telecom company. It was a storm. It took both out. Please people
I find it interesting that the Liberals invoked the Emergency Act in Ottawa when they were under duress but are slow to support aid to millions suffering in the Maritimes.
Living in NS, the telecom companies (Bell, Rodgers, Eastlink) respond like everyday is a hurricane with their lack of care or consideration to customers. Thankfully they are always there for Nova Scotians who want unaffordable prices, unreliable connections, and more excuses.
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