How Southwest failed the holidays: Four charts explaining the cancellations | CNN Business

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How Southwest failed the holidays: Four charts explaining the cancellations

A blast of severe winter weather last week caused thousands of Southwest Airlines flight cancellations and spiraled into a complete meltdown of its flight system. In the days since, the carrier’s scramble to recover has been slow and, some passengers argue, largely unsuccessful. But experts say Southwest’s mess is actually the culmination of issues that have been building over several years. Since Dec.

Chief among them are outdated internal processes and information technology. Southwest’s scheduling system hasn’t changed much since the 1990s, according to Captain Casey Murray, president of the Southwest Airlines Pilots Association. Southwest has also acknowledged the company’s outdated infrastructure. “We’ve talked an awful lot about modernizing the operation, and the need to do that,” CEO Bob Jordan told employees in a memo obtained by CNN.

 

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I'd walk to California before I'd ever fly Southwest again.

FAIL 😂 Nobody trusts your fake news network Twitter Files!! Report on the real issues. U guys were using suppression & Fear tactics to violate our constitutional rights! U were responsible for election fraud & lying. Using the FBI/DOJ to collude & target opposing views. Truth!!

Hello...we also have a CRISIS AT THE BORDER...ur silence is deafening !!!

I feellike they should just blame it on Russia like our government does.

How about this chart. Results of Bidenomics Nasdaq: -33% S&P: -20% Dow: -9% Bonds: -12% Americans have lost $13.5 trillion in household wealth.

We were warned of a massive shortage of pilots and staff due to draconian COVID mandates of a weak vax.

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 /  🏆 4. in TH

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