Where Should Your Company Start with GenAI?

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Companies are struggling with where to start with generative AI. The authors’ case studies, based on their growing global community of over 3,000 GenAI practitioners, point to a new category of work, more precise and actionable than “knowledge work.” They call it WINS Work — the places where tasks, functions, possibly your entire company or industry — are dependent on the manipulation and interpretation of Words, Images, Numbers, and Sounds (WINS). This framework can help leaders identify how vulnerable their business is to changes from this new technology and plan their response.

. While this view is important, we have heard over and over that it’s not helpful to executives and board members because it’s difficult to translate from the generic insight that millions of jobs will be impacted to what it means for their businesses today.

GenAI has the potential to be power tools for WINS work. It can generate new prose, computer code, images, narration, music, and videos as well as ingest and summarize, critique, improve, and reformat almost any manner of document or analysis. Every WINS task, subprocess, and end-to-end process within your enterprise should be evaluated for potential leverage with GenAI.

2. The board/CEO should appoint a cross-functional team to start at the task, subprocess, and process levels for practical experiments and report on progress. 5. If you discover you are “In the Crucible” or “Holding a Lever,” create a test-and-learn strategy linked to a six-to-24-month program of improvement. We believe that’s how much time you have before competitive intensity increases in your industry.

 

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