MYAirline Sdn Bhd in a statement yesterday said its operations were suspended effective today until further notice due to significant financial pressure. — Picture from X/BernamaKUCHING, Oct 13 — Sarawak United People’s Party Women chief Kho Teck Wan today urged the Transport Ministry and the Malaysia Aviation Commission to investigate the licence and business practices of MYAirline Sdn Bhd which suddenly suspended its operations for an indefinite period, effective yesterday.
Kho, who is also a political secretary for Sarawak Premier Tan Sri Abang Johari Openg, said according to MYAirline press statement, affected passengers are responsible for looking for alternate flights on their own and that an email address was provided for them to reach out to their customer service for assistance.
She urged the management to respond to customer enquiries as soon as possible, either by replying to the email provided or through a press statement, especially regarding the plan and procedure for refunding the purchased tickets.