A man and his family suffered cuts on Saturday after a glass mug shattered on their table at a coffee shop in Tampines.
"Several glass shards were embedded into my mother's arms and feet. I myself had a few small cuts," he said.Still in shock over the incident, Tan's father approached a staff member in the coffee shop for help.Their response angered Tan, who wrote: "We were willing to just accept an apology and leave as we are aware the workers are just doing their jobs, but the lack of empathy made us furious".
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