The city government of San Carlos was assessed again for its compliance with Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, Oct. 17. The Department of the Interior and Local Government -Region 6 LGOO IV Aizel Padilla said the DILG and the Anti-Red Tape Authority aimed to evaluate the compliance and progress monitoring of the LGU's with the RA 11032 after 5 years of enactment.
Moreover, the assessment team made some recommendations for the improvement of various services such as updating the processing time in the citizens charter, reflecting the actual steps with clients transaction, and considering the processing time when it's peak season, revision of the checklist of requirements and encouraging to adapt Paleng QR PH program for marketing. The group also made a courtesy to City Mayor Renato Gustilo and toured the annex building and DRRM Command Center.