Upset at the thought of having to eat his piping hot meal without utensils, one diner took to Facebook on Sunday to complain about his experience.Facebook page, diner Andy Ang said he ordered a meal of fries and chicken wings, and was refused utensils by the staff over at Heng Heng Western Food located in an Hougang coffee shop.
Ang said he even offered to wash the utensils after use, and assured the staff that he "won't be so stupid to throw it away".In the comments thread, he said that he was stunned when his request was rejected, adding that this "business [is] run by a clown". Comparing with prata stalls, Ang said: "All prata stores I have been to, allow customers the option to use utensils but not this western food store, what a special place and experience."He expressed his frustration to the manager on "how ridiculous it is" for him to have to go through such extent to get utensils.
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