Energy Companies to Pay £200,000 in Compensation to Customers with Smart Meters

  • 📰 nottslive
  • ⏱ Reading Time:
  • 10 sec. here
  • 10 min. at publisher
  • 📊 Quality Score:
  • News: 35%
  • Publisher: 52%

Energy News

Energy,Compensation,Smart Meters

Energy companies are preparing to pay an additional £200,000 in compensation to customers with smart meters installed prior to January 2023. So far, 1,502 customers have received compensation after being wrongfully moved to prepayment meters. Another 1,000 affected customers will also receive additional compensation. The current compensation totals £342,450. Each customer's compensation is calculated based on their individual circumstances and the inconvenience experienced. British Gas is not included in this review due to a separate investigation. Ofgem is working with suppliers to ensure eligible consumers are identified and compensated appropriately.

Energy companies are preparing to pay an additional £200,000 in compensation to customers with smart meters installed prior to January 2023. So far, 1,502 customers have received compensation after being wrongfully moved to prepayment meters. Another 1,000 affected customers will also receive additional compensation. The current compensation totals £342,450. Each customer's compensation is calculated based on their individual circumstances and the inconvenience experienced.

British Gas is not included in this review due to a separate investigation. Ofgem is working with suppliers to ensure eligible consumers are identified and compensated appropriately

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 96. in US

United States United States Latest News, United States United States Headlines