Starbucks cancels Happy Hour deals due to crowd concerns - Business Insider

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Starbucks cancels its Happy Hour deal following worker worries and crowding concerns amid COVID surge

Starbucks is cancelling its Happy Hour deal until at least January 2021. Workers have been complaining about the Happy Hour deal for weeks, with one telling Business Insider "a lot of us are going crazy over it, no matter what store you're from."

Starbucks workers have been complaining about the Happy Hour crowds for weeks. The buy-one, get-one-free deal is typically held on a select Thursday each month, with customers getting alerts via the Starbucks app when the deal is being offered. "My franchise is failing to pay us any more than we're already making, however, they're finding ways to increase sales volume," the Taco Bell employee said.

"We will always prioritize your safety and in this moment, we all have a role and responsibility – as Starbucks partners – to protect each other, our customers and our business as we navigate this pandemic," Rossann Williams, the head of Starbucks' stores in US and Canada, wrote in a December 1 letter to employees.

 

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