NEW DELHI: WhatsApp is battling mistrust globally after it updated its privacy policy to let it share some user data with parent Facebook and other group firms, and the backlash risks thwarting its ambitions in its biggest market, India.
A huge part of the India investment hinges on a WhatsApp and Reliance project to allow about 30 million mum-and-pop store owners to transact digitally.While WhatsApp's payment service, approved by India's flagship payments processor late last year after two years of waiting, does not fall under the privacy policy update, any sizeable user shift to other messengers could mean losing out to well-entrenched rivals.
Signal was the most downloaded free app in India on both Apple's iOS and Google's Android outpacing WhatsApp, according to internet research firm Top10VPN. Manish Khatri, a Mumbai based smartphone seller, said many of his customers were asking if WhatsApp could read their messages."Here in India WhatsApp/Facebook are abusing their monopoly and taking away millions of users' privacy for granted," Vijay Shekhar Sharma, chief executive of Alibaba-backed fintech Paytm, said on Twitter.MobiKwik, another digital payments firm, had begun using WhatsApp for business communication but has decided to shift to Google and Signal, its boss said.
privacy of how many curry leaves they stole from their neighbour house each day?!
This where does Whatapp lose out to Telegram: 1) can only be installed on 1 device. 2) Cannot install on Ipads. 3) Back ups issue, especially if you're using Iphones, can only back up in Icloud. 4) Soon, privacy issue....What else?
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