The messaging system is one of several platforms where Meta has launched more shopping-focused features.
"The best business experiences meet people where they are," he said at the announcement of the new service. Businesses will be able to build a customised dashboard to chat with shoppers and offer customer services more easily.The API will allow businesses to engage in customer-service chats on the service, which generates revenue for Meta.
Customer service: the new normal Companies with a human outlook and practice in speed in CustomerService would be more likely to gain and retain a larger number of customers.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more: