Embracing digital transformation builds business resilience

23 June 2022 - 14:20As the global economy recovers from Covid-19, there is an opportunity for the world to prioritise digital transformation to build business resilience.

The dialogue also analysed how effective leadership and change management can shape an engaged workforce to drive business stability, employee experience, customer satisfaction and profits. Technology allows businesses to leapfrog legacy business models. It also allows businesses to protect themselves against more tech-savvy competitors.

He emphasised the importance of taking people in the organisation along on the digital transformation journey for them to identify with its aims and objectives and buy into the process.

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