'Plug the dam': Small business owners seek legislation and tech to combat retail crime

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Small business owners in California used to leave their doors open and kept their displays full of their products. Now, many are keeping the doors locked during the day and keeping all of their valuables off the sales floor.

The retail industry for the last five years has been in steady decline with a 1.5% shrink rate. However, between 2021 and 2020, there was a $4 billion difference in sales lost, according to the 2022 National Retail Foundations’ Security Survey.

Tara Riceberg owns two stores, one in Los Angeles and one in Beverly Hills, California. She says each store, despite selling the same products, could not have a more different atmosphere.“Even though my stores are one mile apart, I’m in two different cities with two different governments, with two different crime rates,” Riceberg said.

However, law enforcement officers in Beverly Hills have taken steps to crack down on crime, using CCTV cameras, automatic license plates, and drones to monitor businesses in real time. “People should be reaching out to the city of Beverly Hills to say, ‘What are you doing that you are getting it right?’" she said.

Kim attributes much of the crime to the COVID-19 pandemic, particularly within the Asian American and Pacific Islander communities, who make up about one-third of her district.

 

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