Utah consumer watchdog says company mislead DUI offenders on payments

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Utah company that installs devices measuring blood-alcohol content accused of misleading customers on what they had to pay and made unauthorized charges on their credit cards

SALT LAKE CITY — The Utah Division of Consumer Protection alleges a company that installs devices measuring blood-alcohol content mislead customers on what they had to pay and made unauthorized charges on their credit or debit cards.

FOX 13 News reported in November how customers had accused A1 of quoting them one price and then charging them more or telling them the devices had been damaged and charging them for repair or replacement. A1 serves motorists convicted of driving under the influence and who are required to have the alcohol-measuring devices installed on their cars. If the device detects alcohol on a driver’s breath, the car won’t start.

 

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