More choices: Amazon to make big business changes in EU settlement

to resolve the two investigations. It improved those initial proposals after the commission tested them out and received feedback from consumer groups, delivery companies, book publishers and academics.

European customers will get a second buy box underneath the first one for the same product, but with a different price or delivery offer. Amazon is also easing access for merchants and couriers to its Prime membership service. It will stop discriminating against Prime sellers that don't use its own logistics and delivery services and will let Prime members freely choose any delivery service. Currently, couriers can only deliver Prime parcels if they're approved by Amazon.

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Amazon to make big business changes in EU settlementEuropean Union regulators say that Amazon has agreed to make major changes to its business practices to settle antitrust investigations that found the ecommerce giant gave itself an unfair advantage over rival merchants. Crap they charge 7.99 per item to return it and only 15mins to cancel order even if defective and now most no returns. New ‘policies’ from out of country cust svc call center. So USA data collection in Phillipines or India? American can bring the share to EU.
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