Mobile service providers in South Africa have come under fire for placing data and speed limits on plans they’re advertising as uncapped.But at least one service provider is planning on cutting off users who download too much on its"uncapped" LTE service.
Most service providers who offer uncapped plans defend the concept of a fair usage policy as a way of protecting the integrity of the network - and are quick to add that the majority of users will never come close to hitting the FUP caps. Given that providers operate on limited bandwidth, it's a common way of ensuring that one user doesn’t hog all of this at the expense of others.
But in digging through the terms and conditions of all service providers, the hard cap may be better than a blanket speed reduction that makes a vital application unusable, for example. And how quickly and much providers throttle speed - even on a soft cap - may frustrate a service.Vodacom it reserves the right to change the details of this contract at any time. This might include adding or removing a hard cap - or how much data this “uncapped” product includes.
Vodacom’s 10Mbps tariff will slow the line down to 2Mbps once users hit 400GB. After 600GB, they impose a hard lock. The 20Mbps tariff increases to 600GB on the soft cap and 800GB on the hard lock. And users on the 30Mbps tariff will be soft-capped at 700GB and hard-capped at 1TB.
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