ANA to cancel tickets erroneously sold at bargain prices; first, business class bookings affected

  • 📰 ChannelNewsAsia
  • ⏱ Reading Time:
  • 33 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 17%
  • Publisher: 66%

South Africa News News

South Africa South Africa Latest News,South Africa South Africa Headlines

SINGAPORE: Travellers who snapped up All Nippon Airways (ANA) tickets at erroneously discounted prices last week will have their bookings cancelled and refunded fully, the airline

last week will have their bookings cancelled and refunded fully, the airline said on Tuesday .

"Due to this error, some customers were able to purchase certain tickets at discounted amounts from standard rates, and the ANA Vietnam website was temporarily closed in order to address this issue," the airline said. "Customer service is ANA's top priority, and we strive to maintain safety and quality in our operations every day. We truly regret that this issue occurred, and deeply apologise to our customers for any inconveniences."

"For the flights which were erroneously processed, ANA will cancel and fully refund all itineraries. ANA will notify each customer affected by the error," the airline said.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 6. in ZA

South Africa South Africa Latest News, South Africa South Africa Headlines