Qantas revelations show why the airline industry must change

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The carrier’s rebound from the financial depths of the pandemic has come at a heavy cost.

a $4.4 billion lifeline to the industry, with an additional $1.2 billion in JobKeeper payments. Securing more than $2 billion, Qantas was, by a healthy margin, the largest recipient.At the time, it made economic sense. The aviation sector contributed about $20 billion to the Australian economy. Qantas’ share price had plummeted by more than 60 per cent as the full impact of the pandemic became apparent. Most of its planes wereHow times have changed.

If Joyce thought that was the worst of it, the Australian Competition and Consumer Commission had other ideas.has accused Qantas of continuing to sell more than 8000 “ghost flights” on its website for an average of more than two weeks after it had already cancelled them. And on more than 10,000 flights, Qantas failed to notify existing ticket holders that their flights had been cancelled for an average of about 18 days.

 

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